Communications Regulatory Authority of Namibia (CRAN) officially launched the Universal Service Fund (USF) on 19 March 2025 in Windhoek, marking a significant step towards enhancing Information and Communication Technology (ICT) accessibility across the country.
This initiative underscores a collective commitment to leveraging digital connectivity as a catalyst for national development.
Dr. Tulimevava Mufeti, Chairperson of CRAN’s Board of Directors, emphasised that this initiative marks a transformative milestone for telecommunications accessibility in Namibia.
“Connectivity is no longer a luxury; it is a necessity,” Dr. Mufeti said.
“It is fundamental for education, healthcare, entrepreneurship, and overall socio-economic development.
“Yet, many rural and underserved areas still lack adequate access to these critical services. The USF is a strategic tool designed to close this gap by fostering innovation and collaboration to expand telecommunications infrastructure.”
The USF will provide financial support to mobile network operators to mitigate the challenges of expanding services in high-risk, low-return areas. By offering subsidies, the fund will facilitate the introduction of advanced technologies in remote regions, ensuring equitable access to digital resources.
Additionally, the initiative will promote digital literacy, equipping Namibians with the skills needed to thrive in the modern digital landscape.
This initiative aligns with Namibia’s commitment to international development frameworks, including the United Nations Sustainable Development Goals (SDGs), particularly SDG 9, which advocates for resilient infrastructure, inclusive industrialisation, and innovation.
It further supports Namibia’s Vision 2030, the Fifth National Development Plan (NDP5), and the Harambee Prosperity Plan (HPP), all of which prioritise ICT development as a cornerstone of national progress.
Minister of Information and Communication Technology (MICT), Ms Emma Theofelus, highlighted Namibia’s notable progress in expanding telecommunications access, which has become a crucial driver of economic growth, social inclusion, and equal opportunity.
The government has committed a total of N$145 million over three years as seed funding for the Universal Service Fund. As part of the initiative’s first phase, CRAN has disbursed a subsidy of N$31 million to MTC to commence the development of nine sites.
Priority has been given to regions where 4G coverage is below 80%, in accordance with the National Broadband Policy.
The identified regions include Kavango West, Kavango East, Kunene, Ohangwena, and Oshikoto. Additionally, 16 schools and four clinics have been selected to receive uncapped Wi-Fi under this initiative.
“Statistically, our achievements are commendable,” Theofelus said.
“According to CRAN, mobile network coverage now stands at 91% of the population, and internet penetration continues to rise. In urban areas, nearly 85% of households have access to reliable internet services, while rural connectivity is steadily improving due to strategic investments in digital infrastructure.”
A key success in this regard has been the rapid deployment of base stations in remote areas, prioritising underserved and unserved communities. This initiative is bridging the digital divide, enabling access to essential services such as education, healthcare, and economic opportunities.
Schools are increasingly being equipped with digital tools, granting students access to online learning resources, while local businesses can now expand their reach through digital platforms.
CRAN has called on all stakeholders including government entities, industry players, civil society, and the private sector to collaborate in the successful implementation of the USF.
“By working together, Namibia can harness the power of ICT to create sustainable solutions tailored to the needs of diverse communities and drive inclusive digital transformation.”
In the photo: From left Mr. Theo Mberirua MTC, Dr. Audrin Mathe MICT, Hon. Emma Theofelus MICT, Hon. Faustina Caley MOEAC, Mrs. Emilia Nghikembua CRAN, Dr. Tulimevava Mufeti CRAN, and Dr. Licky Erastus MTC.
