Namibia Post Ltd (NamPost) has expressed sadness on the death of a pension beneficiary, Ms Dominga Musowa, who died in Rundu on Tuesday, 11 November 2025.
“NamPost wishes to extend our heartfelt condolences to the bereaved family and loved ones during this difficult time,” said NamPost Acting CEO Ms Eldorette Harmse in a statement sent to the media.
“NamPost remains committed to ensuring that all pension beneficiaries are served with dignity and efficiency during payment cycles. We continue to work closely with relevant stakeholders, including our line Ministries, the Namibian Police, local authorities, and community leaders, to maintain safe, orderly, and respectful service delivery to all beneficiaries.
“NamPost would also like to take this opportunity to remind families and caregivers of bedridden, hospitalised, and critically ill beneficiaries not to risk traveling to branches, but rather inform NamPost of the beneficiary’s details to enable us to arrange for our mobile teams to visit the beneficiary.”
Harmse said that beneficiaries are encouraged to follow the in-branch (Post Office) payment schedule and to visit branches only on their designated payment days to avoid overcrowding.
“This will ensure smooth and efficient service delivery for all beneficiaries and customers.
“To further enhance safety and order, NamPost will strengthen strict queue management and queue limiting systems at selected branches to ensure adherence to the payment programmes and safety of all our beneficiaries.
According to NamPost, it is not yet known how and where exactly the late Musowa died.
“NamPost will continue with our investigations relating to the specific incident in Rundu, and would once again express our sincere condolences to Ms. Dominga Musowa’s family and the Rundu community for their loss.”
In the photo: Young people and old people are seen queuing up for hours at NamPost post offices countrywide since NamPost took on the job of social grant distribution two months ago.
